Refund and Return

Thank You for shopping at www.sketchthecollection.com

If you are not entirely satisfied with your purchase, we're here to help.

 

Returns 

You have 10 calendar days to return an item from the date you received it.

 To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

 You must provide us with your intention to Return/Exchange the item and ship it to us within the 10 day period.

 

Refunds

 Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

 If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping

 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

 If you receive a refund, the cost of return shipping will be deducted from your refund. This is in the event that Return Shipping has been booked by us, and not you.

 

Non- Refundable/ Non- returnable Products / Services:

 Certain Products / Services such as Accessories are non- returnable and Non-Refundable: such products and services cannot be claimed under this refund / return policy.

 

Contact Us

 If you have any questions on how to return your item to us, contact us.

Email: contact@sketchthecollection.com